Store Policy
Refund/Return Policy:
Due to COVID-19, we will not be accepting any returns, refunds or exchanges at this time.
Shipping Policy:
All orders will be processed within 2-4 business days from the date your order is placed. Please allow an additional 2-4 business days (excluding processing time), for your order to be delivered.
Please note: Tutu & Tie Fashion is not responsible for potential shipping delays that are caused by USPS, nor lost or stolen packages.
Once your packaged is shipped by me, it is in full custody of USPS from that point until it is delivered to you. If any mishaps occur with the delivery of your order, the merchandise will be insured through USPS, and you will be able to file a claim through them.
Local Pickup Policy:
Local Pickup Hours:
Afternoon hours ONLY (during the week)!!!: 2:00PM - 5:00PM
Monday - Friday
Morning Pickup
Saturday 9AM- 12PM
All local pickup orders must be picked up within 7 days after receiving "Ready for Pickup" notification.For example, if you order on 1/1 and you receive the ready for pickup notification on 1/3, your order must be picked up by 1/10. If orders aren't picked up within t days; it will be returned to stock and you will not receive a refund. If you can't pickup your order within the time frame; I recommend you pay for shipping at time of checkout. By completing your purchase, you agree to these terms.