Shipping policy
Tutu and Tie Shipping Policy
At Tutu and Tie, we aim to deliver your little one's favorite outfits swiftly and securely. Please review our shipping options and policies below.
Shipping Options
We offer the following shipping methods:
Standard Shipping: Delivered within 5-7 business days.
Expedited Shipping: Delivered within 2-3 business days.
Next-Day Shipping: Delivered the next business day for orders placed before 12 PM (local time).
Shipping times may vary depending on your location.
Shipping Costs
Shipping charges are calculated at checkout based on your selected method and delivery location. We offer the following flat-rate shipping options:
Standard Shipping**: 10%
Expedited Shipping**: 15%
Next-Day Shipping**: 20%
Free Standard Shipping is available on orders over $200
Order Processing Time:
Orders are processed Monday through Friday, excluding holidays. Once your order is placed, please allow 1-2 business days for processing before shipment. You will receive an email notification with tracking information once your order is shipped.
Shipping Locations
We currently ship to the following regions:
Domestic: Shipping is available to all U.S. states, including Alaska and Hawaii.
Order Tracking:
Once your order is shipped, we will send you a confirmation email with tracking details. You can track your shipment using the provided tracking number on the carrier’s website.
Lost or Delayed Packages:
Tutu and Tie is not responsible for lost or delayed packages due to the shipping carrier. If your package is lost or delayed, please contact the carrier directly with your tracking information. However, if you need assistance, feel free to reach out to our customer service team, and we will do our best to help you.
Address Errors:
Please ensure all shipping information is correct at the time of purchase. Tutu and Tie is not responsible for shipping delays or losses due to incorrect shipping addresses. If you realize there is an error in your shipping address, contact us immediately at Email: tutuandtiefashion@gmail.com OR Phone: +16019859866
In-Store Pickup:
For local customers, we offer free in-store pickup at our store location. You will receive a notification when your order is ready for pickup, typically within 1-2 business days.
Contact Us:
If you have any questions regarding shipping, feel free to reach out to us at:
Email: tutuandtiefashion@gmail.com
Phone: +16019859866
